Available on paid plans, coupons and promotional notifications are your tools to fill slow evenings.
Coupons
From the Promotions section you create a coupon with:
- a code (e.g.
SUMMER10) and discount type (percentage, fixed amount, free delivery); - validity (dates) and conditions;
- where it applies: your whole business or a single venue, if you have more than one.
The customer enters the code in the cart and the discount applies immediately. In the history you see how many times each coupon was used.
You can also assign a coupon to a specific customer (from their card in Customers): only they can use it — perfect to make up for a bad experience.
Promotional notifications
Also from Promotions, you send a push notification to customers who have your app: a message, an optional linked coupon, and off it goes. With multiple venues, you choose whether to reach everyone or one venue's customers.
Good practices
- Short, pronounceable codes (people dictate them over the phone and type them on the fly);
- Always an expiry date: urgency moves people, forever doesn't;
- Don't overuse push: an occasional promotion sparks curiosity, three a week get your notifications muted.