Two distinct layers, to avoid confusion: the documents **between you and Mobee** (the
platform agreement) and the documents **towards your customers** (YOUR app's privacy
policy and terms).

## Your agreement with Mobee

You sign it digitally during initial setup (first step of the wizard). No paper:
checkboxes and confirm, and it stays available for review.

## Your app's documents

Your app must show customers a privacy policy, terms of service and cookie policy.
You don't have to write them:

- Mobee provides **ready-made standard texts**, automatically filled with your
  company details (business name, registered office, contacts);
- In the dedicated section you **accept them with one click** — or **customize** them
  by pasting your consultant's texts, if you prefer your own;
- If you enable the loyalty program, there's also the **rewards policy**, handled the
  same way.

Without acceptance (or customization) **you can't publish the app**: it's one of the
publishing checklist checks.

## Company details

Business name, VAT number, registered office (with street number), certified email or
SDI code: filled in under **Settings → Company details**, required for publishing.

⚠️ **Careful before saving**: once saved **complete**, company details become
**locked** — they end up in legal and fiscal documents, so they can no longer be
edited on your own. Found a typo later? Write to us via **"Need help?"**: we'll fix
it for you, same day.

## Frequently asked

- *Can I use my own privacy policy?* Yes: customize the text in the documents
  section — what you paste fully replaces the standard.
- *Are the standard texts compliant?* They're prepared and kept up to date with our
  consultant; they remain a general baseline — if your business has special needs,
  have yours review them.