## Sales channels

You decide how customers receive their orders:

- **Pickup** — the customer orders and comes to collect;
- **Home delivery** — with zones and delivery fees you define;
- **At the table** — the customer orders from the table by scanning a QR code
  (available on the Standard plan, with table and station management).

For each channel you can set a **minimum order** (e.g. delivery only above €15).
Channels are enabled from the Hours page: each time window applies to the channels
you pick.

## Delivery zones

If you deliver, you draw your zone directly **on the map**:

1. Go to **Delivery**;
2. Trace the polygon of the area you cover (click to add vertices);
3. Set the zone's **delivery fee** and, optionally, an **extra time** (for farther
   zones: it pushes the first available slot later, giving your rider time to get
   there).

The base plan includes **one zone**; on paid plans you can create more, each with
its own fee and timing (e.g. city centre at €2, outskirts at €4).

## What happens outside the zone

When a customer enters an address outside your zones, they can't complete a delivery
order: pickup is offered instead, if enabled. No "impossible" orders reach your
kitchen.

## Tips

- Better an honest zone than an oversized one: on-time deliveries = good reviews;
- If you cover two areas with different costs, use two zones instead of one huge zone
  with an averaged fee;
- Remember to save after editing the polygon.